Elements and Performance Criteria
- Confirm scope of landlord requirements.
- Confirm landlord experience and expectations for property management.
- Confirm scope of property management services.
- Review rental appraisal to confirm rental price range expectation with landlord.
- Record details of property inspection according to legislative requirements.
- Complete property management agreement.
- Document landlord acceptance of fees, charges and services to be provided.
- Complete agreement for property management according to agency practice and legislative requirements.
- Establish framework for communication.
- Advise landlord about contact people within the property management team.
- Establish communication protocols for repairs and maintenance.
- Determine landlord expectations for tenant selection and ongoing tenancy management.